Privacy Policy
Privacy Policy for Cox Engineering & Mining Services (CEMS)
Effective Date: 2024
1. Introduction
Cox Engineering & Mining Services (CEMS) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By interacting with our services, you agree to the terms of this policy.
2. Information We Collect
We may collect the following types of information:
-Personal Information: Name, contact details (email, phone number, address), and job title when you contact us or request our services.
– Technical Information: Data related to your use of our website, such as IP address, browser type, and operating system.
– Service Information: Details regarding your requests for supply, maintenance, or repair services.
3. How We Use Your Information
We use the collected information to:
– Provide and improve our services, including plant maintenance, general engineering, and PV solar system installations.
– Process your requests, inquiries, and transactions.
– Communicate updates, service announcements, or promotional materials.
– Ensure compliance with legal obligations and safeguard our rights.
4. Sharing Your Information
We do not sell or share your personal information with third parties except when necessary to:
– Fulfil your service requests (e.g., collaborating with specialized contractors).
– Comply with legal obligations or respond to lawful requests by public authorities.
– Protect the rights, property, or safety of CEMS, our clients, or others.
5. Data Security
CEMS employs strict measures to protect your information, including:
– Secure storage and restricted access to personal data.
– Regular updates to security protocols and systems to prevent unauthorized access.
However, no system can guarantee absolute security, and we encourage safe practices when sharing personal information.
6. Your Rights
You have the right to:
– Access, update, or correct your personal information.
– Request the deletion of your data, subject to legal or contractual obligations.
– opt out of receiving promotional communications.
To exercise these rights, please contact us using the details provided below.
7. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies help us understand user preferences and improve site functionality. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to external sites. CEMS is not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please check this page regularly for updates.
10. Contact Us
For questions or concerns about this Privacy Policy or your personal data, please contact us at:
Cox Engineering & Mining Services (CEMS)
Address: 43 Av. Moero, Kolwezi, Democratic Republic of Congo
Address: C/O Refinery &, Smits St, Germiston, 1400
Email: cems.sarlu@gmail.com
Phone: +243 827 949 179
Thank you for trusting CEMS with your engineering and mining needs. We value your privacy and are dedicated to safeguarding your information.